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Authors: Alex Rutherford, Manuel Cebrian, Sohan Dsouza, Esteban Moro, Alex Pentland, and Iyad Rahwan
Journal: PNAS 110 (16), 6281-6286 (2013) LINK
Abstract: The Internet and social media have enabled the mobilization of large crowds to achieve time-critical feats, ranging from mapping crises in real time, to organizing mass rallies, to conducting search-and-rescue operations over large geographies. Despite significant success, selection bias may lead to inflated expectations of the efficacy of social mobilization for these tasks.